Strategic Plan 2023 – 2027
As we continue to strengthen relationships with our stakeholders, we recognize the importance of developing a plan that moves our organization forward. APS’ greatest assets are our people and our relationships. We understand that this focal point will be the foundation of our success over the next five years.
In defining our strategic objectives, our focus remains on excellence in the services we provide to our clients, their members, and employers. These five focal points set the foundation to remain a leading service provider and an employer of choice for our employees.
Each objective aims to continue building the strength of our organization to innovate and build the capacity and capabilities for the future success of APS. Through extensive engagement with our stakeholders, we have heard their areas of focus for the future, and we will continue to strive towards meeting the demands of our stakeholders.
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Our Strategic Objectives
- Strengthen alignment with our clients as a strategic business partner
- Work collaboratively with our clients to elevate the member journey
- Enhance the employer journey in partnership with our clients
- Continue to deliver value through sustainable, innovative and efficient operations
- Invest in and prepare our people and culture for the future
Together, through our 2023-2027 Strategic Plan, we will continue our focus on being the pension administrator of choice – for our clients, members, and employers.
